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We are here to serve you during these difficult times. We are sanitizing keys, steering wheels and anything we may touch before and after servicing your vehicle. We have sanitized loaner vehicles, and will pick up your vehicle from home.
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Monthly Archives: September 2020

Don't Start with That (Bad Starter Motor)

We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim.  There can be many reasons a vehicle won't start, so here's a little history of how the starter came to be an important component of modern vehicles. You have to move the engine's components to start it. The first cars had a crank that the driver would insert into the front, then start turning things over by hand.  When the engine started, you had to release that crank immediately or risk a broken arm.  Yes, it happened many times.  So, they came up with a better idea: an electric starter, which was a big advance in automotive technology. With this system, an electric motor rotated a series of gears that turned the gasoline engine's crankshaft so its pistons and parts moved and the engine drew in a ... read more

Service Center Standard and Procedures

All MO pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why KANSAS CITY automotive service centers including The Muffler Doctor have procedural standards for each service they perform. The Muffler Doctor technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, MO service centers can assure a quality outcome. The job is done right every time and KANSAS CITY customers leave happy with how their vehicle performs. Each company trains its technicians to standards. The MO automotive industry as a whole is very committed to standards of excellence and encourages individual MO service center operators to apply them to every vehicle they service. An example is how Th ... read more

Wired! (Battery Cable Service)

Colder weather brings out the worst in a vehicle's battery.  On a very cold day, you may have experienced that your engine cranks slowly when starting.  But while it may be the battery itself, it may also be the parts that transfer the power to other the other electrical components, the battery cables.  After all, you have to have some way to get the current out of the battery and out to where it needs to go. Battery cables have a couple of enemies: corrosion and age.  You may have looked under the hood and noticed a light-colored powder or crust around the terminals.  That's what happens when acids corrode the ends of the battery terminals.  Corrosion inhibits the connection and may reduce the amount of power getting to the electrical accessories to the point where they are not working correctly, if at all. Here are some symptoms of problems with your battery cables. You might notice a clicking sound when you turn the key, some of your vehicle's electrica ... read more

Categories:

Battery

Not a Good Vibe (Driveshaft Failure)

When you feel your vehicle vibrating as you're driving down the road, one cause could be something you may not have ever seen: your driveshaft.  It is underneath the vehicle and most drivers don't climb under there to take a look very often.  The driveshaft is a cylindrical part that helps conduct the rotational power from your engine to your drive wheels.  If you have a four-wheel drive vehicle, you may have two driveshafts.  The drive shaft has bushings, and when they wear out, that's a likely source of the vibrations.  When the bushings are in good condition, they prevent the driveshaft from vibrating.  And if you don't get your vehicle repaired fairly soon after discovering vibrations, they'll continue to get worse and cause other components of the drivetrain to wear out. The driveshaft is, of course, only one part of the drivetrain.  It includes other parts such as axles, transmission, differentials and joints.  They all work together and ne ... read more

Categories:

Drive Train