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We are here to serve you during these difficult times. We are sanitizing keys, steering wheels and anything we may touch before and after servicing your vehicle. We have sanitized loaner vehicles, and will pick up your vehicle from home.
This is a time where community’s come together and help each other, we are committed to helping our neighbors, we are grateful to you and know that as we move forward, we will remain strong and healthy as we work together!

Articles:

Service Center Standard and Procedures

All MO pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why KANSAS CITY automotive service centers including The Muffler Doctor have procedural standards for each service they perform. The Muffler Doctor technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, MO service centers can assure a quality outcome. The job is done right every time and KANSAS CITY customers leave happy with how their vehicle performs. Each company trains its technicians to standards. The MO automotive industry as a whole is very committed to standards of excellence and encourages individual MO service center operators to apply them to every vehicle they service. An example is how Th ... read more

Wired! (Battery Cable Service)

Colder weather brings out the worst in a vehicle's battery.  On a very cold day, you may have experienced that your engine cranks slowly when starting.  But while it may be the battery itself, it may also be the parts that transfer the power to other the other electrical components, the battery cables.  After all, you have to have some way to get the current out of the battery and out to where it needs to go. Battery cables have a couple of enemies: corrosion and age.  You may have looked under the hood and noticed a light-colored powder or crust around the terminals.  That's what happens when acids corrode the ends of the battery terminals.  Corrosion inhibits the connection and may reduce the amount of power getting to the electrical accessories to the point where they are not working correctly, if at all. Here are some symptoms of problems with your battery cables. You might notice a clicking sound when you turn the key, some of your vehicle's electrica ... read more

Categories:

Battery

Not a Good Vibe (Driveshaft Failure)

When you feel your vehicle vibrating as you're driving down the road, one cause could be something you may not have ever seen: your driveshaft.  It is underneath the vehicle and most drivers don't climb under there to take a look very often.  The driveshaft is a cylindrical part that helps conduct the rotational power from your engine to your drive wheels.  If you have a four-wheel drive vehicle, you may have two driveshafts.  The drive shaft has bushings, and when they wear out, that's a likely source of the vibrations.  When the bushings are in good condition, they prevent the driveshaft from vibrating.  And if you don't get your vehicle repaired fairly soon after discovering vibrations, they'll continue to get worse and cause other components of the drivetrain to wear out. The driveshaft is, of course, only one part of the drivetrain.  It includes other parts such as axles, transmission, differentials and joints.  They all work together and ne ... read more

Categories:

Drive Train

Fuel Saving Tip: KANSAS CITY Tune Up

Have you ever gone to listen to an orchestra? The musicians take the stage early and tune their instruments. Each individual instrument must be in tune, but the critical thing is for the entire orchestra to be in tune with each other. That's why they tune up together.Now this is no surprise; I'm going to relate the orchestra to your vehicle. Your engine has many component systems that each need to be working properly. And the components need to be working in sync, all timed up together in order for the engine to work efficiently.We call this... (ta-da) a tune-up. When an orchestra's out of tune you get a bad concert. When your vehicle's out of tune you get bad performance and bad fuel economy.So check your owner's manual for recommended tune-up intervals. Or ask your KANSAS CITY service advisor at The Muffler Doctor what he thinks....Just be careful not to say you want to make beautiful music together – that kinda makes us uncomfortable. The ... read more

Categories:

Fuel System

Don't Be Shocked (Shock Absorbers)

If you've ever ridden down a rough road on your bicycle, you know how hard a ride it can be.  Yet drive down the same road in your car, truck or SUV and it miraculously will smooth out the ride.  That's because it is equipped with shock absorbers.  They are built to dampen impacts from road irregularities.  But after taking hundreds of hits from potholes, railroad tracks and curbs, your shock absorbers can wear out.  Besides the rough ride that can cause, there are other ways your vehicle's performance can be affected. When it comes to braking for example, you may take a longer distance to stop.  That's because shocks help keep your tires in contact with the surface of the road.  If the shocks aren't working properly, the tires won't make contact like they should.  So when you slam on the brakes, your vehicle will take longer to stop. Consider what worn out shocks are doing to your tires.  Since the bumps aren't being dampened as much, your ... read more